Privacy Policy

Who We Are

A&A Medical Aesthetics ('we', 'us', 'our') provides medical aesthetic treatments. This policy is maintained by A&A Medical Aesthetics and explains how we handle personal information collected through this website and during your care with us.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact details you provide — name, email address and telephone number.
• Booking details — the treatment selected, appointment date and time, and any notes you add.
• Enquiry content — the message you send us through our contact form.
• Medical information you share with us during consultation and treatment, recorded in your clinical notes.

How We Use Your Information

• To arrange, confirm and manage your appointments.
• To respond to your enquiries.
• To provide safe clinical care and maintain accurate medical records.
• To send you appointment reminders and aftercare information.
• To meet our legal, regulatory and insurance obligations.

Legal Basis for Processing

We process contact and booking information on the basis of your consent and our legitimate interest in running the clinic. Health information is processed for the purposes of providing healthcare, and where required, on the basis of your explicit consent.

Sharing Your Information

We do not sell your personal information. We share it only with service providers that help us operate the clinic and this website — for example our booking and hosting platform — and where we are legally required to do so.

Retention

Medical records are retained for the period required by professional and insurance obligations. Enquiry and marketing data is kept only as long as necessary for the purpose it was collected. Contact us if you would like details of the retention period that applies to you.

Security

Access to your information is restricted to those who need it to provide your care or operate the clinic. Data submitted through this website is transmitted over an encrypted connection and stored in access-controlled systems.

Your Rights

You have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, to request erasure where the law allows, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.

Contact

For any privacy question or request, email hello@aa-medicalaesthetics.com or call +44 20 0000 0000.